I would give them a ring as it a part time channel. Have you tried to re-boot the box to see if that helps?. I have the Channel on a Tivo and also a SA V+ box as well

---------- Post added at 23:30 ---------- Previous post was at 23:29 ----------
Quote:
Originally Posted by whaleomelette
i'm with crap virgin, also had no picture only sound for the past few days. im stuck listening to family guy, happy days.
---------- Post added at 23:26 ---------- Previous post was at 23:25 ----------
also, it is ONLY bbc3
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Have you checked all the connections are secure

And tried to re-boot the box as well