Quote:
Originally Posted by TheDon
My contract came in at £73.10 (£107.05 - £33.95) and then I was billed £83.10, with the V+ HD still showing on the bill as £10 a month.
I phoned up to query it, and after a bit of back and forth of them saying it was right they agreed it was higher than it should be, and said a £15 credit was missed off, so apparently I'll now be billed £68.10 (92.05 without mates rates).
I'm waiting to see what my next bill says, but I'm pretty sure I'll have to get them to correct it again as I can't see that being right.
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Well, my new bill is in, and as I expected it's not right (but this time in my favour!)
I have 3 STBs, Tivo, V+ and V HD, and here's my advance charges:
Code:
Telephone Line Rental 12 June - 11 July £12.99
Talk International 2 12 June - 11 July £2.00
Talk Mobile 2 12 June - 11 July £2.00
Talk Unlimited 12 June - 11 July £8.00
VIP with TiVo Bundle Saving 12 June - 11 July -£41.44
Mates Rates 12 June - 11 July -£33.95
Call Displ 12 June - 11 July £2.05
T V Size: X L 12 June - 11 July £26.00
2 Additional V Box 12 June - 11 July £30.00
V+ HD Monthly Fee 12 June - 11 July £10.00
TiVo Monthly Fee 12 June - 11 July £3.00
Add Set Box(es) Discount 12 June - 11 July -£17.00
Extra Set Top Box Discount 12 June - 11 July -£15.00
XXL 50Mb Broadband 12 June - 11 July £45.00
Which is £5 cheaper than what it should be.
AFAIK they should have just taken off the V+ monthly fee, but instead for some reason they've added another STB discount of £15 instead.