Quote:
Originally Posted by Ignitionnet
I have no idea when VM staff took it upon themselves to largely quit being helpful and start being wilfully argumentative with customers. Maybe I'm feeling nostalgic for when ntl (were no Telewest guys on here) staff bent over backwards to try and fix issues for customers, and tried to treat people with respect unless they were really going OTT. Maybe there's some corporate theme going here given which of the parent companies the more argumentative people come from.
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We are still helpful as our posts show just people feel that we should not say that our equipment works.