It has taken me a week to get mine working. I managed to get the TV set up okay with the Harmony, but I couldn't get my TV to switch over to HDMI2 without using the assistant. My DVD recorder was turning onto the wrong input too, as was my Home Cinema System and I was in a right muddle. I did phone Logitech CS and had to wait a few days for someone to get back to me as they had to escalate the query to someone with more knowledge. A really nice guy in Canada rang me last night and although it took an hour it's now all working as it should be
