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Old 20-05-2011, 10:44   #5
Gunslinger
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Join Date: Feb 2005
Location: Oxfordshire
Age: 77
Services: VM XL, Tivo, BB, Prime, Now TV, Tennis TV
Posts: 152
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Re: Pin Number Required.......WTF

Quote:
Originally Posted by kop32 View Post
OK, had TiVo in for a couple of days now and must say that 1. The picture is better than my Samsung HD V+ box on SD and HD,but not as sharp as the Sky HD box or as responsive to use.
2. The menu's are quite straight forward to use (I have read the series link posts etc)

But my main complaint (and it's starting to drive all my family mad already) is at random times the box asks for our pin number,and more annoyingly there is no option to turn it off!!!,(ie had to imput it in last night for Coronation Street at 20:30hrs.....WHY)
The reason for this may be that as the programme finishes at 9pm, Tivo regards it as 'post watershed'.

VM seem to have taken the decision with Tivo to implement additional parental control features over and above the mandatory OFCOM requirements (which relate to premium movies and adult material), and then failed to provide the means to turn them off where not required.

Many regard this as both patronising and insulting to responsible adult customers. There is a thread about this on the Virgin 'Help & Support' forum.
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