Quote:
Originally Posted by Masque
As we have literally hundreds of thousands of the Superhub out on the network I find it strange that we do not see thousands upon thousands of complaints coming in to the centre purely about that device.
Oh yeah I forgot that you will only see complaints on this type of forum with very few people posting about having no issues because they have seen other posters getting either ripped or even posters referring to the Superhub by childish names.
As I have said before out of all the forums which will include the official Virginmedia community forum I doubt that the has been even 1000 individual customers posting about an issue with their Superhub.
My Superhub was activated on the 11th February 2011 and no matter how I configure it still works without any issue which can probably be said about most of the other devices on the network.
People seem to think that if they worship at the shrine of the VMNG300 that suddenly because a very small percentage of customers are having issue that Virginmedia will order at great cost a production run of the VMNG300, especially when they have already spent a lot of money getting the Superhub to be able to be used in modem only mode when the R27 firmware comes online shortly.
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i think its more down to the fact as ive said before that Virgin Spent so much time and effort in getting the VMNG300 right to drop it for something which again has Firmware issues. They should have kept a supply of the modem going alongside the Hub until the firmware issues were sorted.