[georges]

hmmm. the mystery deepens :-) I never upgraded unless they did it without my knowledge. Anyway, that makes the problem worse. speedtst.net always shows 10 mb, and as I said for years it never went below 9 mb.

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Cable Modem Operation Configuration
General Configuration
Network Access : Allowed
Maximum Number of CPEs : 1
Baseline Privacy : Enabled
DOCSIS Mode : DOCSIS 3.0
Config File : V55098adc12cd296d.cm
Primary Downstream Service Flow
SFID : 26217
Max Traffic Rate : 10240000 bps
Max Traffic Burst : 3044 bytes
Min Traffic Rate : 0 bps
Primary Upstream Service Flow
SFID : 26216
Max Traffic Rate : 1072000 bps
Max Traffic Burst : 8160 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 8160 bytes
Scheduling Type : Best Effort