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Old 18-05-2011, 22:28   #2
craigj2k12
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Join Date: Nov 2010
Location: Stafford
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Re: Speed not going over 2.34 MB

Quote:
Originally Posted by georges View Post
Hi There,

for few days now i am not getting more than 2.43 MB. I phoned technical support and they said it is congestion. Well, I don't believe that. I have been a customer since NTL and I never ever had this problem. They said it will come back at 1:30 due toheavy users. Well why aren't they thorttling them.
I am considering canceliing the whole package as I am paying aroudn 70 quid/month for TV/BB/Phone. Not worth it at that speed. It takes me back to the to 20th century.

Has anyone else has this problem and excuse?

Cheers
if you have downloaded a large amount, you are probably being throttled, as you would be throttled to 2.5mb, which means your speed tests would be around the 2.3 to 2.4 mark
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