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georges · 18-05-2011, 22:24

Hi There,

for few days now i am not getting more than 2.43 MB. I phoned technical support and they said it is congestion. Well, I don't believe that. I have been a customer since NTL and I never ever had this problem. They said it will come back at 1:30 due toheavy users. Well why aren't they thorttling them.
I am considering canceliing the whole package as I am paying aroudn 70 quid/month for TV/BB/Phone. Not worth it at that speed. It takes me back to the to 20th century.

Has anyone else has this problem and excuse?

Cheers

18-05-2011, 22:24	#1
georges Inactive Join Date: May 2011 Posts: 9	Speed not going over 2.34 MB Hi There, for few days now i am not getting more than 2.43 MB. I phoned technical support and they said it is congestion. Well, I don't believe that. I have been a customer since NTL and I never ever had this problem. They said it will come back at 1:30 due toheavy users. Well why aren't they thorttling them. I am considering canceliing the whole package as I am paying aroudn 70 quid/month for TV/BB/Phone. Not worth it at that speed. It takes me back to the to 20th century. Has anyone else has this problem and excuse? Cheers