The laptop connected directly shows no problem with your connection.
For your wireless you will get no support from VM as there is nothing wrong with your connection. If you haven't already check for wireless driver updates. Do NOT rely on windows update to do it, check with the manufacturers website or if you have an atheros card go
here.
Homeplug speed can vary depending on rating of your homeplugs, manufacturer and age of your electrical circuit.
Bottom line - there is nothing wrong with your connection from VM.