Quote:
Originally Posted by Manster62
Thanks DF - yes I had an old V box upstairs which I then replaced with the V+.
If I call 150 to speak to Customer Care, which option do I choose from the list? I never know which one leads to Customer Care..... 
---------- Post added at 19:43 ---------- Previous post was at 19:40 ----------
Thanks Devilincarnate, Looking back on the last bill, I was getting charged the £16.50 before (for having a V+ downstairs and a V (non HD) upstairs) - so this is not an additional charge - I should have queried the £10 for V+ before now - but now I have Tivo, I would like to get this sorted. I think it's a bit steep to be charged £10 for a V+ which is a second box, plus £6.50 for the second box! |
Yeah, just select 150 for billing and they can remove the V+ monthly £10 fee. as you already had multi-room, you don't qualify for the free multi-room offer, so £6.50 monthly charge will stand.