Quote:
Originally Posted by Manster62
The total amount this bill includes the charge for the Tivo plus a partial (£2.70) months Tivo charge. The amount I have shown does not include the cost of any telephone calls and is the service charge only. It appears nothing else has changed on the bill - so in theory it is correct, but I am querying if I should be paying £16.50 for keeping the V+ box.
I'm on XL Tv, XL Broadband, Unlimited Phone - with so many odd charges/discounts that the bills are always a bit of a mystery to me!
Am I wrong in thinking that the £10 V+ monthly fee should have been stopped now? I thought I had heard that it had? But the India Call Centre denied that this was the case. I had the V+ since it was first released, but can't remember if I paid a one-off fee at the time, I'm sure I did because I seem to remember my husband complaining about the cost.
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I think that I have worked it out and you are not getting charged the £16.50 for the box. Here is my working out for you:
New bill is £224.25 ( then you need to subtract the following )
TiVo £149.95
Partial charge £2.70
Month in advance £3.00
= £68.60
Hope this helps you
As this is why I asked all the questions. So it looks like you are not getting charged to the extra box and this will be in the discounts?