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Manster62 · 18-05-2011, 18:22

Hi,
Received first bill since I had Tivo installed - Tivo charges okay, but they are charging me £10 per month still as a V+ HD charge, plus £15.00 for second V box (less £8.50 discount?). I have the Tivo plus one V+ box which I kept and had put upstairs (replacing an old V box I had up there).

This doesn't sound right to me - particularly as a lot of people have had the second box fee waived. So - I'm paying £16.50 for the V+ box?

Spoke to Call Centre in India who, as usual, were less than helpful. Can anyone advise if they think I'm being charged too much and advise who I should contact to try to get this resolved?

Thanks

18-05-2011, 18:22	#4025
Manster62 Inactive Join Date: Apr 2010 Location: Sussex, UK Services: Tivo. Virgin V+ xl tv, Virgin xl phone, xl Broadband and Virgin mobile Posts: 84	Re: General TiVo Discussion Part 2 Hi, Received first bill since I had Tivo installed - Tivo charges okay, but they are charging me £10 per month still as a V+ HD charge, plus £15.00 for second V box (less £8.50 discount?). I have the Tivo plus one V+ box which I kept and had put upstairs (replacing an old V box I had up there). This doesn't sound right to me - particularly as a lot of people have had the second box fee waived. So - I'm paying £16.50 for the V+ box? Spoke to Call Centre in India who, as usual, were less than helpful. Can anyone advise if they think I'm being charged too much and advise who I should contact to try to get this resolved? Thanks