Quote:
Originally Posted by Digital Fanatic
I don't see anything wrong with trying to get a better price, if you are unhappy. Some should also realise that they may already be on a good deal and anything less and they are not worth keeping as a customer.
It's the "I'm leaving unless..." that should be stopped.
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All customers should be worth having and to think anything else is just arrogance, the point i was making is that nothing costs what people try to charge for it, the very fact that someone who is not the boss, or even knows the boss can give it cheaper without his say so proves that the whole equation is accounted for. Then to say people with more money than sense who stump up whatever is asked of them are subsidising people who are prepared to ask the question is propostorous... you all get it cheap yourself's...??
What you may find is what you actually get from it is loyalty, 19 years ive been a cable customer, yes i buy sky sports but get an inferior product to sky customers, yes i buy sky movies and get an inferior product to sky customers, but here i am each month handing over my hard earned... only one other person i work with (and therefor is in my wage bracket) pays for TV, no one else does, i should be congratulated and cherished even if i want a moan every now and again, because i am not buying a product, i am on a rolling rental and as such except the service level of a rental customer... i dont own any of it, why should i pay an upfront fee of £190 when i dont own it, it has no resaleable value to me.