I comment on VM services as I was a customer until last month. I had my reasons for changing my supplier but it was not due to the service I received from VM.
There is a forum for my present provider which I do visit.
I still visit here to both help and if I think necessary criticise VM. If you don't like it by all means put me on your ignore list.
I will also add I was for a short period the top Kudoed poster on VM's website due to the help and assistance I gave there.
Just checked, I'm still ranked all time 2nd.
http://community.virginmedia.com/t5/...ll/tab/authors