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cooltt18 · 18-05-2011, 13:57

I'm not sure if this is the correct place to put this but could i just get some points of view please.

My current package is £33 for TV L and BB L(10 megs).
i don't watch TV much so wanted a better deal because i keep getting their promo fliers throught the door.

Anyway after going through to account closures because i'm not happy paying that for just 2 services the quite abrupt woman from this country started slagging off all other BB providers etc. and saying i won't get BB for lower than £21 from Virgin or anyone else. After pointing out she was wrong and giving her examples of Sky and BT we finally settled on just BB L for £21 but i'm still not happy because she hasn't done me any favours really. Also she said they will collect my TV equipment in a month.

Two questions
After the 12month contract i thought the equipment is mine and should i just call back and cancel the BB too and see if they give me a better offer?

18-05-2011, 13:57	#1
cooltt18 Inactive Join Date: Oct 2007 Posts: 5	Broadband pricing rant. I'm not sure if this is the correct place to put this but could i just get some points of view please. My current package is £33 for TV L and BB L(10 megs). i don't watch TV much so wanted a better deal because i keep getting their promo fliers throught the door. Anyway after going through to account closures because i'm not happy paying that for just 2 services the quite abrupt woman from this country started slagging off all other BB providers etc. and saying i won't get BB for lower than £21 from Virgin or anyone else. After pointing out she was wrong and giving her examples of Sky and BT we finally settled on just BB L for £21 but i'm still not happy because she hasn't done me any favours really. Also she said they will collect my TV equipment in a month. Two questions After the 12month contract i thought the equipment is mine and should i just call back and cancel the BB too and see if they give me a better offer?