Quote:
Originally Posted by Masque
It is quite simple if you want the service you pay the charge as otherwise you do not get the service, it is nothing new and has been a part of what Virginmedia have done for years with many happy customers.
Also try reading this and maybe you will understand why it is a technician install only.
http://www.cableforum.co.uk/board/35...-post3991.html
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Sorry but that is besides the point If you supply a rental product - then supply/service & repair should be part of the fee. Any other way is you are "buying" the product but never own it !
Good luck to Virgin for getting away with it. I just don`t like it.