Quote:
Originally Posted by Welshchris
but surely in the long run it could work out cheaper?
If everyone was on DOCSIS 3 kit then it could save on engineer call out visits if someone upgrades as there really isnt a need most of the time for an engineer to go there to "Check power levels" when that can be done by the tech on the line and also save as u wouldnt have to issue a second piece of kit.
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I'm struggling to see how spending maybe 9 figures exchanging millions of modems for DOCSIS 3 hardware when it isn't required could work out cheaper.
Everyone who is on 10Mb could be on a DOCSIS 3 service, they choose not to be. You're assuming that everyone will be wanting to upgrade to a DOCSIS 3 service at some point in time which isn't true. People will leave and go elsewhere, they'll move out of cabled areas.
There is no business case for spending well over 100 million quid replacing over 3 million modems that just don't need to be replaced.
As procedures change and evolve the engineer visits for DOCSIS 3 services can be eliminated anyway. As you may or may not have noticed most people upgrading to 30Mb didn't get an engineer visit, modems were checked remotely, exactly as you mentioned, and only where power levels were marginal were engineers sent out otherwise it was self-install.