Quote:
Originally Posted by Chrysalis
and how have they done that without an account?
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Think of it as three different systems..
Billing - provisioning - networks (for the sake of simplicity)
Your modem needs to be on all three to be legit, if you remove it from the billing account correctly, it is deleted from the other two, if not, then you can be left with a mismatch.
This allows the modem service, without it being billed, which of course is a problem. If people are doing this on purpose, then it needs to be addressed as it increases the risk of cloning and unauthorised service.