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Re: Vmng300
Quote:
Originally Posted by Masque
As I said it is down to the agent using the tools provided correctly and it does not matter if on a Cisco uBR or a Motorola BSR as they may have different interfaces but they tell us what we need.
We can even get a good idea if the fault is external, it is down to knowledge and experience.
I have had customers complaining that they have spent an hour on a call which got no where and within a few minutes I have diagnosed the issue because I use the tools correctly.
---------- Post added at 20:11 ---------- Previous post was at 20:10 ----------
You could revert to an ambit 256 if still on 10Mb if you ask.
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