Quote:
Originally Posted by Welshchris
We cannot check the cab nor a network fault that should be down to the techs that come out but some cannot be bothered to do it and just change the modem or hub when theres no need.
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So what tools should the tech use? I'd like to know exactly what checks I shoud be doing? I can check your upstream and downstream and SNR, I can also change an f connector in the "cab" I have no magic tool that tells me its a network fault or an amp.