Right, firstly my little story (ill keep it short):
I had the superhub, was causing me problems, rang CEO office, got VMNG300
when i first typed that it was at least 30 lines!
Anyway the problem:
On the superhub I got channels 125, 126, 127 and 128, this is exactly the same on the modem. however upstream, on the superhub would mostly connect to channel 6, but if i restarted a couple of times it would get channel 5, which seemed a lot less utilised and gave me lower ping. On the modem it only gives me channel 6 (or so it would seem).... i posted on the VM forums and asked why I couldnt get 5 (i spent 45 minutes sat next to the modem pulling the power lead out and plugging it back in (yes im sad

)) anyway the guy on VM forums told me that I was connected to channel 5, and double checking the modem stats it said channel 6, so does the modem have a firmware bug where it reports channel 5 as being channel 6?
if it is a bug, i can certainly see why is hasnt been picked up lol, i cant really see how anyone would notice it, unless in the same situation as me