I called support three times today...1st occasion cut off whilst waiting for support to get back from talking to 2nd line support, 2nd occasion call quality was so bad that we had trouble making each other out and on thethird occasion was told that I had to provide explicit evidence to show that I was having a problem.....but that a broadband quality monitor from thinkbroadband was not acceptable!!
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Any advice on way forward? I have been suffering from latency issues ever since sooperhub and 50Mb service have been installed. Previous 9 years have been rock solid but now getting latency problems gaming and finding that I am buffering a lot more in youtube etc