Thread: 125M Vmng300
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Old 13-05-2011, 23:57   #372
Welshchris
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Re: Vmng300
Quote:
Originally Posted by BenMcr View Post
Yes they were

Once again, before the Hubs were introduced the biggest complaint point was broadband wireless setup, due to having to not only activate the modem, but plug in the router and configure it. Usually something wouldn't work requiring a call in, and negative customer feedback

The SuperHubs have reduced those complaints signficantly.

The issues that have occured are unfortunately, but are being resolved. Long term the Hubs do what they were designed to do.
and since the introduction of the hub the biggest complaint is the device itself. I bet Virgin get a lot more calls and complaints about the hub than people ringing for help on wireless setups.
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