13-05-2011, 22:09
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#23
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Permanently Banned
Join Date: Apr 2011
Age: 58
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
Posts: 3,722
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Re: Good way to Keep customers
Quote:
Originally Posted by royaltiger
I expect retentions get fed up with everyone on the planet just about to run out of contract, and if you dont match what i've just been offered which is twice as much for half the price from the competition, then i'm off. Its about time they said ok goodbye then as most of us pay full whack for what we get minus discounts and are long term customers not fare dodgers, who once they jump ship then proceed to read the small print on their new contract and realise its not that great after all and then want to come back.
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There is a lot of sense in this post
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