Thread: [Update] ALL 20>30Mb upgrade discussion
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Old 13-05-2011, 19:10   #2212
Nopanic
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Join Date: Jan 2011
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Re: [Update] ALL 20>30Mb upgrade discussion
Quote:
Originally Posted by Chrysalis View Post
I dont doubt they use other departments to get issues resolved but they dont pass me onto 2nd line whilst on the phone.
No they don't, they take ownership, which is something we agree should always be the case, but they do have more flexibility that 1st line.
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