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Old 13-05-2011, 18:56   #7
royaltiger
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Join Date: Nov 2005
Services: 50mb Broadband Ambit VMNG300 modem, Tivo, V+TVDrive Extra Large and NTL phone, Virgin mobile
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Re: Good way to Keep customers

Quote:
Originally Posted by sam1989 View Post
Just Rang virgin to see when my contract was up and found out it was 5 days time. Im wanting to cancel my tv service with them, as i had an offer from sky for Sky World HD half price for 12 months on a 12 month contract. All rententions had to say was "sky do have some good deals at the moment". She really didnt seem to care and didnt evan try and convince me to stay, whats all that about
I expect retentions get fed up with everyone on the planet just about to run out of contract, and if you dont match what i've just been offered which is twice as much for half the price from the competition, then i'm off. Its about time they said ok goodbye then as most of us pay full whack for what we get minus discounts and are long term customers not fare dodgers, who once they jump ship then proceed to read the small print on their new contract and realise its not that great after all and then want to come back.
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