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Originally Posted by zekeisaszekedoes
Then go back into mass production. A lot of areas aren't even 100Mb capable yet (and even when they are a majority are happy enough with 10Mb or 30Mb), so those modems will be fine for another couple of years
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I'm sure people were saying the same about the TeraJet modem when that first came out.
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Case in point: I've only just retired my Ambit 250. After six years of service and several speed upgrades.
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That's comparing apples with oranges. D2 modems have been pretty much constant for a number of years because the techology was mature. The 250 was the last revision of the D2 modems ntl used. Even when the 255 and 256 versions came out they just removed the USB connection and tweaked a few bits to allow them to work on the Telewest network.
However both ntl and telewest went through multiple model numbers (and makers) of modems during their time, requiring swap outs during every speed uplift as they were unable to cope.
Same will happen with the D3 kit as the technology progresses and (for instance) channel bonding is used. At some point the VMNG300 modems will be unable to keep up and will need replacing.
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I'm sorry - are you inferring that people previously trained in the deployment of the VMNG300 and still working for VM have spontaneously forgotten how these things work?
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No I'm not.
Choice of broadband kit has never been part of the broadband service (excluding whether you want a router or not). So to introduce it would require changes to processes, systems and training, along with extra storage space within the supply chain.
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A feature that was available in R25 with SSH, but was then dummied out for no good reason. I still fail to see the logic of removing a feature a lot of users wanted then adding it back again months later. It stands to reason the people having significant problems with the Super Hub would be able to follow a "Enable Bridge Mode on your Super Hub" post on VM's community forum and would have headed off a lot of people moaning that it still isn't here, in the middle of May. It's VM digging themselves a deeper hole and doing things so lacking in common sense heads could explode.
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Because, as with any part of their service, Virgin have to make sure any setting works as is intended, is fully tested, is included in diagnostics for support staff, included in help documentation for customers, and is providing in a way that all customers can use it if they want to.
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You know, I've seen this lame excuse proffered by many people suckered into the common "newer = automatically better" technology arms race.
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Never said "newer = automatically better", I'm saying sometimes "newer = required".