Quote:
Originally Posted by Pbryanw
Hi, wonder if someone can help. Just ordered the 500GB TiVo for installation next Monday (great  ). The person I spoke to in Manila (who I had a bit of difficulty understanding) took my mobile phone number and said a technician would call.
I'm assuming she meant that the Virgin installer would call me on the installation day, to tell me they're coming. I'd just like this confirmed though, as I don't carry my mobile around with me, and might miss this call if I don't have it on me.
Thanks. |
When I had mine installed I asked them to phone 20 minutes before he arrived so I could get home from work. This he did and I arrived home about 2 minutes before he arrived. A great service from a pleasant and knowledgable installer.
If you're home anyway it shouldn't be a problem, but the phone call helps if you're not there!