Quote:
Originally Posted by Digital Fanatic
Do you still have an ongoing thread on the VM Community Forum? What is the last responce from 2nd line?
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There's an ongoing 168 post thread where those of us experiencing the problem (including Sugar Kane) are posting right here:
http://community.virginmedia.com/t5/...322133/page/17
The latest response from anyone at Virgin is:
"I'm at a bit of a loss at who I can go to with this, because as you say it's been around the normal processes and we're still exactly in the same place as we have always been.
All I can do is promise that I will try and chase this up tomorrow to see if we can get some sort of answer/fault raised or hopefully a promise that this is going to be prioritised and sorted in the near future."
Since it's been raised as a fault about a dozen times already, I'm not hopeful.