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Posting on this forum as one normally gets a quicker response than from Virgin’s own forum.
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too right, i waited 3 weeks and 2 days for a response not so long back, mind you that seems quick compared to talking to offshore
I cant really see how anyone can help you here, you have looked yourself and it says the service will be back tomorrow, if its not back by then, you should post something here, but your not going to get any response apart from wait until tomorrow
sorry