Cable Forum - View Single Post - 50M No Broadband Beckenham (Bromley Area)

SimplyGrey · 12-05-2011, 17:11

I lost Broadband about 1:00 pm today. It appeared briefly as a fault on the Service Status page with a fix estimated for around 4:00pm but then disappeared from the Service Status page. As I have experienced problems before with items not appearing on the Service Status page and me then spending a lot of time trying to track a non-existent problem at my end, can I ask if I am the only one in the Bromley area still without broadband? Luckily a neighbour has a Sky connection he is letting piggyback on for this post!

Incidentally, anyone one got any idea when there will be a fix for F001588834 in the Bromley area? Since 27th April the “Estimated Repair Time” always appears to be 9:00am tomorrow – currently May 13 2011, 09:00.

Posting on this forum as one normally gets a quicker response than from Virgin’s own forum.

12-05-2011, 17:11	#1
SimplyGrey Inactive Join Date: Jul 2009 Location: Beckenham, Kent Services: VIP50 (TiVo & V+HD Box) Posts: 16	No Broadband Beckenham (Bromley Area) I lost Broadband about 1:00 pm today. It appeared briefly as a fault on the Service Status page with a fix estimated for around 4:00pm but then disappeared from the Service Status page. As I have experienced problems before with items not appearing on the Service Status page and me then spending a lot of time trying to track a non-existent problem at my end, can I ask if I am the only one in the Bromley area still without broadband? Luckily a neighbour has a Sky connection he is letting piggyback on for this post! Incidentally, anyone one got any idea when there will be a fix for F001588834 in the Bromley area? Since 27th April the “Estimated Repair Time” always appears to be 9:00am tomorrow – currently May 13 2011, 09:00. Posting on this forum as one normally gets a quicker response than from Virgin’s own forum.