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Old 12-05-2011, 15:25   #21
gtfc1984
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Join Date: Aug 2009
Services: Tivo XL - Sky Sports + Movies HD V+HD Box 152meg BB M Phoneline
Posts: 18
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Re: Anyone received a offer from Virgin regarding the 500gb box

Quote:
Originally Posted by Stephen View Post
Why the issue with the install? VM have to send out a tech to install the box so the charge is to cover that.
Quote:
Originally Posted by denphone View Post
There are many customers who resent having to pay for installation as they do not even own the box as well.
Can't see why you should have to pay install when the cable is already installed, just a case of swapping boxes. If cost covers engineers too then no engineer is on £40 per job.
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