Quote:
Originally Posted by Stephen
Why is the customer right to expect more if the price rises?
Would you expect a bigger Mars Bars if the price went up?
Would you expect more gas, when the price rises?
Prices on things always rise. Ususally because the cost of supplying it rises.
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It's not that we expect more for the same, but we don't expect less for more. I think the TV services has reduced in quality and value! So increases for less, that's what irritates me.