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Old 12-05-2011, 09:30   #3798
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by Lance View Post
I've been watching this thread for some time as a guest but thought I would join so that I could post some questions.*
I have had my TiVo since the 16th April and had a S1 from about 2002.*
I logged a call last week a out an issue with on demand. When I go to the TV on demand and view all shows it displays a left pane with ABC, DEF etc. If you select ABC then right arrow on to the selection of programs then press page down it thinks for a out half a minute then displays a message that there are no programs to display (not sure of the exact wording). VM couldn't fix the issue over the phone and so an engineer came round on Saturday. He put in a new box to test and this had the same issue, luckily he had not initialised the old box and swapped it back. This was later found to occur on a test box that his boss tried later back at their office. This issue also seems to fail looking at the list of HD on demand, anyone else had this issue.*Also I rang VM up today to enquire about the 500GB TiVo and they said that I would have to pay the £3 per month extra even though I already pay it for the existing box. Also I was told that the box would cost £99 activation as I already have one (plus the £40 install which I expected). Can anyone give any more info on the cost of the smaller TiVo when this is a second box.*

Thanks for your help.*
That's a known fault in TV Choice, you shouldn't have had a tech call-out for that. Ref is 1596460.
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