Quote:
Originally Posted by Lance
I've been watching this thread for some time as a guest but thought I would join so that I could post some questions.*
I have had my TiVo since the 16th April and had a S1 from about 2002.*
I logged a call last week a out an issue with on demand. When I go to the TV on demand and view all shows it displays a left pane with ABC, DEF etc. If you select ABC then right arrow on to the selection of programs then press page down it thinks for a out half a minute then displays a message that there are no programs to display (not sure of the exact wording). VM couldn't fix the issue over the phone and so an engineer came round on Saturday. He put in a new box to test and this had the same issue, luckily he had not initialised the old box and swapped it back. This was later found to occur on a test box that his boss tried later back at their office. This issue also seems to fail looking at the list of HD on demand, anyone else had this issue.*
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Please see and respond to this thread on the official forum:
http://community.virginmedia.com/t5/...es/td-p/457613
This is an issue in some regions that we've had ever since TiVo released and still no word on a fix. It happens on many of TV Choice menus, though for some menus it always happens on the 2nd or 3rd page rather than the 1st.
To be honest I have little hope of seeing a fix any time soon. My region has had TV Choice problems for more than 3 months now on all boxes and Virgin have proven completely incompetent in dealing with it so far (it's probably had at least 6 fault tickets raised).
There's a possibility the problems are related and just much worse on the TiVo box. There's something wrong with the regional on demand headend that causes the folders to get messed up and programmes to go missing from them (or show up in the wrong folders, or have a bunch of duplicates etc) and my suspicion is that this is causing the TiVo menus to time out.