[Stephen]

Originally Posted by craigj2k11

http://www.cableforum.co.uk/board/10...tre-close.html

okay, whatever, its not closing, more merging, and its not complete, but they should be scrapping the off-shores if they are trying to satisfy customers more

That is a Virgin Mobile call centre though not a Virgin Media one.

---------- Post added at 21:58 ---------- Previous post was at 21:56 ----------

Originally Posted by Chrysalis

if its for a vmng300 they have no choice as its the only method available.

Incidently today I noticed my VM line doesnt work, no ideal how long for as is rarely used, I didnt ring the CEO office up for it instead I rang basic tech support and got a tech arranged.

If you have an issue with the superhub then you should be contacting tech support to try and get help and sort it out before contacting them just to try and get a modem.