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Originally Posted by Hugh
The reason (imho) that the line you quoted is in there is to stop subscribers suing/claiming for loss of business or revenue due to outages, as residential services have no SLAs, unlike business.
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Completely agree, except that residential do, of course, have SLAs, just not as onerous as business, which is why I said, "I can see what is intended by the restriction", but nevertheless the restriction
forbids you from using the services for any commercial or business purposes, which could even stop you from 'phoning in sick' if taken to the letter of the T&Cs.
Subscribers could not sue/claim for loss of business or revenue in any case because section N.2.c removes any liability for VM from "any business loss (including loss of profits, business, revenue etc, etc... even if such loss was reasonably foreseeable...
So if VM accept no liability for any business loss (quite understandably on a residential contract) why should they spell out specifically that the services can not be used for any business or commercial purposes.
Please bear in mind I'm not talking about running an on-line business here, just a simple working from home situation, being able to use email and telephone to keep in touch.
Our postings crossed:
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You can use it for accessing work just not specifically using the service for running a business from on a daily basis.
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where does it say that?...
OK - I've found it:
AUP. 6.1.4. trade or business use of the Services of any kind unless used during the course of working away from the usual place of work (“home working”). The Services are for residential use only.