Cable Forum - View Single Post - Intermittent Fault. CS Confirmed in Area.

IanGuy · 10-05-2011, 09:54

Modem Stats:

Cable Modem UpstreamUpstream Lock : LockedUpstream Channel ID : 6Upstream Frequency : 45800000 HzUpstream Modulation : QPSKUpstream Symbol Rate : 5120 Ksym/secUpstream transmit Power Level : 41.4 dBmVUpstream Mini-Slot Size : 4

Cable Modem DownstreamDownstream Lock : LockedDownstream Channel Id : 84Downstream Frequency : 323000000 HzDownstream Modulation : QAM256Downstream Symbol Rate : 6952 Ksym/secDownstream Interleave Depth : taps12Increment17Downstream Receive Power Level : 1.9 dBmVDownstream SNR : 38.3 dB

Speed and ping seems fine, it's as though it sometimes can't retrieve the IP address from the web address, as though it's a DNS problem, though only in my area which is surely strange?

CMD Traceroute Google.co.uk:

Tracing route to google.co.uk [209.85.229.147]
over a maximum of 30 hops:
1 * 11 ms 14 ms cpc6-ely05-2-0-gw.5-1.cable.virginmedia.com [217
.137.174.1]
2 12 ms 11 ms 11 ms cdif-core-1a-ge-300-1860.network.virginmedia.net
[62.254.252.141]
3 16 ms 14 ms 16 ms brhm-bb-1a-as0-0.network.virginmedia.net [212.43
.163.109]
4 67 ms 16 ms 15 ms manc-bb-1b-ae5-0.network.virginmedia.net [213.10
5.174.186]
5 22 ms 19 ms 19 ms tele-ic-3-ae0-0.network.virginmedia.net [212.43.
163.70]
6 21 ms 21 ms 22 ms 158-14-250-212.static.virginmedia.com [212.250.1
4.158]
7 21 ms 25 ms 22 ms 209.85.255.175
8 26 ms 28 ms 27 ms 66.249.95.173
9 28 ms 28 ms 28 ms 72.14.236.191
10 33 ms 35 ms 36 ms 209.85.243.77
11 29 ms 24 ms 26 ms ww-in-f147.1e100.net [209.85.229.147]
Trace complete.

I notice the UBR has a delay at the beginning, could this be causing my problems?

10-05-2011, 09:54	#8
IanGuy Inactive Join Date: Jan 2004 Services: V+, 2nd STB, Virgin Phone, Virgin 20mb Posts: 277	Re: Intermittent Fault. CS Confirmed in Area. Modem Stats: Cable Modem UpstreamUpstream Lock : LockedUpstream Channel ID : 6Upstream Frequency : 45800000 HzUpstream Modulation : QPSKUpstream Symbol Rate : 5120 Ksym/secUpstream transmit Power Level : 41.4 dBmVUpstream Mini-Slot Size : 4 Cable Modem DownstreamDownstream Lock : LockedDownstream Channel Id : 84Downstream Frequency : 323000000 HzDownstream Modulation : QAM256Downstream Symbol Rate : 6952 Ksym/secDownstream Interleave Depth : taps12Increment17Downstream Receive Power Level : 1.9 dBmVDownstream SNR : 38.3 dB Speed and ping seems fine, it's as though it sometimes can't retrieve the IP address from the web address, as though it's a DNS problem, though only in my area which is surely strange? CMD Traceroute Google.co.uk: Tracing route to google.co.uk [209.85.229.147] over a maximum of 30 hops: 1 * 11 ms 14 ms cpc6-ely05-2-0-gw.5-1.cable.virginmedia.com [217 .137.174.1] 2 12 ms 11 ms 11 ms cdif-core-1a-ge-300-1860.network.virginmedia.net [62.254.252.141] 3 16 ms 14 ms 16 ms brhm-bb-1a-as0-0.network.virginmedia.net [212.43 .163.109] 4 67 ms 16 ms 15 ms manc-bb-1b-ae5-0.network.virginmedia.net [213.10 5.174.186] 5 22 ms 19 ms 19 ms tele-ic-3-ae0-0.network.virginmedia.net [212.43. 163.70] 6 21 ms 21 ms 22 ms 158-14-250-212.static.virginmedia.com [212.250.1 4.158] 7 21 ms 25 ms 22 ms 209.85.255.175 8 26 ms 28 ms 27 ms 66.249.95.173 9 28 ms 28 ms 28 ms 72.14.236.191 10 33 ms 35 ms 36 ms 209.85.243.77 11 29 ms 24 ms 26 ms ww-in-f147.1e100.net [209.85.229.147] Trace complete. I notice the UBR has a delay at the beginning, could this be causing my problems?