Quote:
Originally Posted by craigj2k11
be careful though, the modem belongs to VM, and the engineer has every right to take it away, but do tell him that you have heard bad stories about the superhub and you want to keep the modem just incase
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The tech will most likely know all about the problems unlike support.
He will have to install the superhub and test, if you are not happy just ask him to take it out and, if necessary downgrade you again.
As far as he is concerned he booked a unit out and has to return one, that can be the superhub.