Quote:
Originally Posted by craigj2k11
i cant see that there are any rules that make this a compulsory option?
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There aren't any, the SLA is different though. If someone is relying on their connection to earn an income although they don't have to be on a business connection they can't complain about the lack of alacrity in the problem being solved.
You get what you pay for!
Not having a back-up system in place is also stupid as is your post (sorry

).