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derky · 08-05-2011, 22:45

Had mine installed last Tuesday and received a new contract in the post on Saturday.

Basically it summarises my current services and shows that I have a new minimum 12 months term for TV, but phone and broadband are unchanged.

It also included a statutory cancellation form that allows me to cancel it within 7 days of receiving it, a well as outlining the 28 day new service cancellation thingy.

08-05-2011, 22:45	#6
derky Inactive Join Date: Mar 2007 Services: XL TV, TiVo 1TB, L BB, L Phone Posts: 12	Re: New contract in post? Had mine installed last Tuesday and received a new contract in the post on Saturday. Basically it summarises my current services and shows that I have a new minimum 12 months term for TV, but phone and broadband are unchanged. It also included a statutory cancellation form that allows me to cancel it within 7 days of receiving it, a well as outlining the 28 day new service cancellation thingy.