Quote:
Originally Posted by ahardie
I got two letters with my contract. One was a letter stating my statutory right to cancel 7 days after receiving the letter. The other letter states. "If you have added a new service , that service is also covered by our 28 day money back guarantee, so if you want to go back to the way things were that's no problem".
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Thanks for that,
I never got a contract, I booked the installation by phone, got a date, the engineer rang me 30 mins prior to install, he installed it, nothing else, no letter, no contract, nothing ,
Although a lady did ring me after the install to see if it went ok, it was
durring this call when I told her of my PQ problems, that she told me I had the 7 days to change my mind
Hope your right I will look into it as it will give me more time to make my mind up, Thanks again