Quote:
Originally Posted by kenoliver
I didnt want or need to get involved with any pro or anti TiVo stuff at all, I am just relating my experiences for others to see thats it thats all  |
Good for you Ken. Hopefully those who have had tivo longer than us can help you. You don't have to keep the box anyway. Whatever anybody says all opinions on tivo are welcome especially from those who do own the box.
Your main issue seems to be pq. If forum users can't help you with this your next port of call would be to phone VM and complain. A user with this issue on the VM community forum says that VM sent an engineer out and made some adjustments and his pq is now acceptable. VM have also said in that forum that they are investigating why some users have this issue. Personally I have no issues with pq. HD is at least as good as the V+ and sd about the same.
---------- Post added at 09:19 ---------- Previous post was at 09:06 ----------
Quote:
Originally Posted by kenoliver
Are you sure about this? 
Customer services say I have a 7 day period to evaluate the box and return for a full refund 
After this time I have no right to refund,  |
I got two letters with my contract. One was a letter stating my statutory right to cancel 7 days after receiving the letter. The other letter states. "If you have added a new service , that service is also covered by our 28 day money back guarantee, so if you want to go back to the way things were that's no problem".