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Originally Posted by DABhand
Of course the job is the same. But the staff aren't.
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Well duh!
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If it ain't on their checklist they won't deal with you or try the "We can call back within the hour" excuse just to get the phone down.
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And UK staff will? Or will they just be told to follow the script?
I think you're making a lot of assumptions.
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Oh but Lo, I forgot your service is excellent so you probably haven't had the need to phone India.
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Correct.
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Think about the poor people on Mac's or a PC with a Linux OS on it, Indians are like "OMGZORZ GET OFF THE PHONE"... while a UK tech if your lucky to get one will help you no matter the OS.
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If VM do not officially support Mac or Linux then
no-one will be allowed to
officially help you. A UK tech might be able to, un-officially. but that's not the same thing.
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As for Nitpicking, of course you were, you knew exactly what I was saying but you manipulated the quote yet again to suit yourself. Same old Same old.
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How is quoting exactly, word for word, a single paragraph "manipulating" anything?
Also, I look forward to your trying to tell "Masque" that he's nit-picking, or whatever, now that he has disproved a lot of what you posted as the nonsense I thought it was
