No problem here with superhub always performs well any problems always with the PC.
As for the install thats a good thing i had an engineer come at 9 am an hour eary (phoned ahead). He said the pit had problems ? that the install might not happen ? phoned another virgin installer he was there in 10 minutes had some tools none of us nerds would undertsand had me setup.
Trust me your in good hands
If its good YOU know its good
If its bad YOU WILL COMPLAIN GO ON FORUMS AND COMPLAIN.
Point i am making is most people only make comments when things go wrong.