[craigj2k12]

to clear things up

Procedure Status Comment 
Acquire Downstream Channel 299000000 Hz Locked 
Connectivity State OK
Operational
Boot State OK
Operational
Configuration File OK 
Security Enabled BPI+

Downstream Channels Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 69 55616000 Kbits/sec 299000000 Hz 1.6 dBmV 42.6 dB Hybrid
Locked QAM256 70 55616000 Kbits/sec 307000000 Hz 1.7 dBmV 42.8 dB Hybrid
Locked QAM256 71 55616000 Kbits/sec 315000000 Hz 1.3 dBmV 41.9 dB Hybrid
Locked QAM256 72 55616000 Kbits/sec 323000000 Hz 1.0 dBmV 42.1 dB Hybrid 
Unknown Unlocked Unknown 00 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB
Unknown Unlocked Unknown 00 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB
Unknown Unlocked Unknown 00 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB
Unknown Unlocked Unknown 00 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB

Upstream Channels Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 8 10240 Kbits/sec 35800000 Hz 46.4 dBmV
Unlocked Unknown 00 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 00 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 00 Ksym/sec 0 Hz 0.0 dBmV

Primary Downstream Service Flow
Downstream(0)SFID31867
Max Traffic Rate 53000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps

Primary Upstream Service Flow
Upstream(0) SFID 31866
Max Traffic Rate 5140000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort

---------- Post added at 21:12 ---------- Previous post was at 21:09 ----------

see this:
http://www.cableforum.co.uk/board/12...oad-speed.html


it might be the same thing affecting you, post a speedtest and pingtest as well