Cable Forum - View Single Post - Virgin Media Trowbridge call centre to close?

DABhand · 06-05-2011, 14:55

I have said in the past 1 UK agent is worth 25 of the Indian's. Now lets say 2000 indians are employed, thats 80 UK agents. I would prefer the 80 who understand good English skills and do not follow a check list, do not lie and just don't order you things even when you say no to them.

06-05-2011, 14:55	#30
DABhand Inactive Join Date: Feb 2007 Posts: 640	Re: Virgin Media Trowbridge call centre to close? I have said in the past 1 UK agent is worth 25 of the Indian's. Now lets say 2000 indians are employed, thats 80 UK agents. I would prefer the 80 who understand good English skills and do not follow a check list, do not lie and just don't order you things even when you say no to them.