Cable Forum - View Single Post - Virgin Media least complained service provider (ofcom)

m419 · 05-05-2011, 20:30

According to this release by Ofcom, Ofcom recieved the fewest complaints about Virgin Media compared to Sky,BT and TalkTalk.

http://consumers.ofcom.org.uk/2011/0...ders-revealed/

Hutchison 3G UK (3),T-Mobile and Orange recieved the highest number of complaints for the mobile industry. This doesn't come as a surprise with the misleading advertising by Orange and it's 3G claims and with 3,T-Mobile's and Orange poor customer service.

As a 3 customer, the use of indian call centres triggers most complaints. I expect complaints about network coverage have reduced as Hutchison 3G have done major improvements to the network.

05-05-2011, 20:30	#1
m419 Inactive Join Date: Jul 2005 Location: London Services: BT Broadband,BT Anytime calls,Sky entertainment extra HD,Vodafone pay monthly Posts: 1,512	Virgin Media least complained service provider (ofcom) According to this release by Ofcom, Ofcom recieved the fewest complaints about Virgin Media compared to Sky,BT and TalkTalk. http://consumers.ofcom.org.uk/2011/0...ders-revealed/ Hutchison 3G UK (3),T-Mobile and Orange recieved the highest number of complaints for the mobile industry. This doesn't come as a surprise with the misleading advertising by Orange and it's 3G claims and with 3,T-Mobile's and Orange poor customer service. As a 3 customer, the use of indian call centres triggers most complaints. I expect complaints about network coverage have reduced as Hutchison 3G have done major improvements to the network.