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Old 05-05-2011, 17:00   #23
denphone
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Angry Re: Virgin Media Trowbridge call centre to close?

Quote:
Originally Posted by MartJ View Post
So Virgin are going to add to the UK Unemployment figures some much for the government claiming that the Private Sector will provide the jobs.

Perhaps instead of closing Trowbridge, they should look at closing overseas call centres which are much detested by customers for their lack of customer service.
There,s only one word to describe overseas call centres and that is awful.

---------- Post added at 16:00 ---------- Previous post was at 15:58 ----------

Quote:
Originally Posted by Hugh View Post
Cost - if they hire all UK call centres, it will cost more, which will put our bills up.
Maybe our bills might rise but l believe if all their call centres were in this country the customer service would be far better thus l suspect saving them money.
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